Review the plan options and select by clicking on “ Join” ( Figure 8). If you did not claim the promotion during the Windows OOBE, you can do so in the Xbox App.ĭownload and install the Xbox app from the Microsoft Store ( Figure 5).Ĭlick on " Sign In” and sign in with your Microsoft Account ( Figure 6). Step 8: Follow the prompts to complete the cancellation process. Step 7: Select Cancel to confirm that you want to cancel your subscription. Step 6: Click Manage next to the subscription you want to cancel. Redeeming the promotion requires you to sign into your Microsoft Account during OOBE.Ĭlick " Join" to start the enrollment process ( Figure 1).Įnter the payment method and click " Next" ( Figure 2).Ĭonfirm the payment method and click " Buy Now" ( Figure 3).Īfter clicking " Buy Now." You should receive a confirmation email shortly to confirm the subscription ( Figure 4). Step 5: Select Xbox Game Pass Ultimate or Xbox Game Pass for PC (whichever subscription you wish to cancel). The PC Game Pass offer is automatically presented during the Windows Out-of-Box experience. How to Troubleshoot PC Games Pass and Xbox App Problems Download Xbox AppĬompare Xbox Game Pass Subscription Plans ive tried talking to a live person and nothing. i just get a error saying We ran into an error while disabling recurring billing of Xbox Game Pass for PC (Beta). The subscription continues automatically after the promotional signup, and you are billed by Microsoft. cancel xbox gamepass pc ive been trying to cancel my subscription for a month now and its not letting me. The service agreement is between you (as the customer) and Microsoft. Note: PC Game Pass is a subscription offer by Microsoft and is subject to change.
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